Change is good.
Change is good.
Transformation is better.
It’s not enough to simply navigate change, you must envision and create the change. Chrysalis BTS is your partner for change, bringing you new and innovative ideas every day. Our goal is to help you accomplish even more than you imagine, to help you Advance Possible.
Experience design is the difference between a forgettable tool and an indispensable one. Chrysalis BTS establishes a clear strategy to create experiences your customers and employees will never forget. We help you deploy technology to interact with users in ways that keep them coming back.
We use a combination of research, strategy, and design to build an entire framework with the user at the center. We partner with you to create a tailored user experience that brings your business strategy to life.
Content & Collaboration
You hire talented employees. Now it’s time to let them loose. Chrysalis BTS specializes in company-wide collaboration solutions that automate business processes and enhances communication within the organization. By helping employees collaborate seamlessly, our solutions help departments share documents, facilitate knowledge sharing, and reduce complexity while remaining in compliance with internal procedures and regulatory requirements.
Data & Analytics
For most companies, data is a critical but underutilized resource. What powers your business is how you gather, manage, and analyze data to develop insights you can use to answer questions you never knew to ask. Chrysalis BTS can help design an information ecosystem that aligns with your operations and helps drive business decisions that can fundamentally affect your growth.
Lean and Agile are at the core of successful Agile Transformations as companies learn to work through the, build, test, learn, iterate, loop as effectively and efficiently as possible.
Agile is more than a methodology, it’s a bold new way of working. It’s an inter-disciplinary process that puts the customer at the center and prioritizes speed, learning, and results. Chrysalis BTS can help your team learn the agile way — and implement it across the organization.
Customer Relationship Management
Most Customer Relationship Management (CRM) systems forget the most important part of the phrase: the relationship. Your CRM needs to help you understand your customers, develop ways of communicating with them that are relevant and true, and exceed their expectations.
Chrysalis BTS can help you understand how to leverage CRM that works with your customers and your process, helping give you a competitive advantage. Through analysis and iteration, we help you design experiences for your customers that transcend the usual philosophy of catch-and-release – leading to more engagement and higher rates of success.
Business Process Management
Every part of your business has been affected by the transition to digital. But the pace of that change continues to accelerate. Reducing costs, enhancing levels of service, and increasing efficiency are targets that keep moving even as you work to achieve them. As your business transforms around you, IT departments are often asked to solve problems for which there are no easy answers.
Chrysalis BTS was founded to help ease this core transition between what your business is and what it can be. We can help you identify which business processes need the most attention, triage and prioritize to maximize your impact, and create solutions that can radically transform key parts of your business.
Your business is unique. Your software should be, too. Chrysalis BTS can help develop business apps that increase agility and accelerate business. We can help optimize and automate business processes both simple and complex, helping your entire organization work smarter.
When Consonus needed a unified way for long-term care facilities to manage communications for consulting nurses…
We help organizations of all sizes deliver better results through powerful partnerships.